Shipping & Handling

At Boat Side, we take pride in providing efficient and reliable shipping services to our customers. We understand the importance of receiving your order in a timely manner, and we strive to ensure that all orders are shipped promptly and securely.

Shipping Process:

All orders placed on our website are processed and shipped within 2 business days from our facility located in Quebec, Canada. Our dedicated team works diligently to prepare your order for shipment, ensuring that it is carefully packaged and ready to be delivered to your doorstep.

Shipping Carrier:

We have partnered with Purolator, a trusted and reputable shipping carrier, to deliver your orders. Purolator is known for its reliable service and commitment to customer satisfaction. By choosing Purolator as our shipping carrier, we can guarantee that your order will be handled with care and delivered to you in a timely manner.

Shipping Options:

Currently, we offer standard shipping for all orders. This allows us to provide a consistent and reliable shipping experience for our customers. We are continuously exploring additional shipping options to provide even more flexibility and convenience in the future.

Shipping Costs:

Shipping costs are calculated based on the weight and destination of your order. During the checkout process, you will be provided with the exact shipping cost for your order. We strive to offer competitive shipping rates to ensure that you receive the best value for your purchase.

Tracking Your Order:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number can be used to track the progress of your shipment on the Purolator website. We recommend regularly checking the tracking status to stay updated on the estimated delivery date of your order.

International Shipping:

At this time, we only offer shipping within Canada. We apologize for any inconvenience this may cause and appreciate your understanding. We are actively working towards expanding our shipping capabilities to serve customers worldwide in the future.

Customer Support:

If you have any questions or concerns regarding your shipment, our customer support team is here to assist you. Please don't hesitate to reach out to us via email or phone, and we will be happy to provide you with the necessary information and support.

Thank you for choosing Boat Side. We appreciate your business and look forward to delivering exceptional products and services to you.